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Refund & Cancellation Policy At My CDR Help

Refund/money back guarantee policy

As per our refund policy, we will provide help in completing your order as per the guidelines provided by you.

In case of a quality issue, we will do as many corrections as you want but a refund is applicable only in case of a failed application/rejection by the concerned Authority and 25% refund will be processed once you will share the screenshot of the rejection letter. Project Reports Price is not refundable.

In a nutshell, there is no refund in any case except for rejected applications. If you are not satisfied, we will rework and corrections will be done free of cost and as many times as you want but a refund won’t be possible.

We are liable to timely deliver the product as per the requirements of customers instructed in the order. The customer can be entitled for complete or partial reimbursement as per our policy in case of violating company commitments.

In case of failing to serve and fulfill duties to the customers, our company policy provides the opportunity of requesting reimbursement. We initiate for your 100% satisfaction with regards to offering legitimate academic assistance. With a high satisfaction rate, we have noticed 95% of our customers return with subsequent orders. The customers can refer to our company refund policy in case of experiencing something wrong. With regards to offering full refund, we consider only certain situations which are:

No delivery/cancellation by customer/partial delivery

  • A situation where no writer has been assigned. The refund amount is always 100%. No need to worry for the customer in this kind of situation as notifications will be sent to them quickly.
  • The customer cancelled the order despite confirming the writer. The refund amount in this context differs from 75 % to 100% for covering our organizational and writers effort regarding the provision of purchased service and product.
  • The customer canceled the order after confirming the writer and exposure of half of the deadline remaining. It highlights a variance between 0 to 50% in the refund amount for covering both the efforts of the writer and company for accommodating customers requested orders.
  • Timely delivery of orders is guaranteed by us. Delays sometimes might takes place due to being late in uploading required materials from the customer end. It reflects no refund from the company perspective for late delivery. The customer is suggested to send entire information along with additional sources concerning the task during placing the order that are likely to be preferred.

Work not as described

  • Disputed claims: We will be highly obliged to consider customer concerns and rectify issues in case of customer dissatisfaction regarding the work quality and specifications that might demand refund. An investigation will be conducted by the agency administration concerning customer dissatisfaction. The outcome of this investigation will determine approval or denial of refund claim. Customer satisfaction is highly impressed by our company. Best practices will be followed by our company for nearly treating the customers and achieving maximum satisfaction.
  • Plagiarized content: A Turnitin report is required in case of having a claim regarding writer’s assistance. No other reports will be accepted apart from it or else no refund will be granted.

Duplicate transaction/order

  • Accidental duplicate order: The customer requires contacting us quickly for cancelling an order placed by mistake. Customer clarification is required for cancelling the order. In case of finding an intentional or duplicate order, 100% refund will be provided.
  • Accidental duplicate transaction: 100% refund is applicable for processing extra or duplicate payment with regards to the similar order for which payment has been completed earlier.

Customer is not entitled for refund if:

  • A quality work is received then expected: please note that grades are not guaranteed by us. The papers provided are customer East as draught samples only or is a difference that are not likely to be directly submitted as own work.
  • Note: previously mentioned price calculation and delayed refunds are not applicable for revision deadline cases due to having different end dates
  • Editing, formatting and proofreading orders: you are hereby informed that the placed order for previously mentioned services includes original contents created by you which might contain contextual errors.

Processing of refund

7 business days are taken by our company from the confirmation date after receiving refund confirmation. Please note that we are not responsible for your transfer anomalies, fees of bank transfer, possible delays and others that might occur due to banking issues.

  • If the customer wishes to cancel his or her order with MyCDRHelp.com, the customer can only do so within 24 hours of placing the order. In this case, mycdrhelp.Com will refund the full order amount within 12 hours.
  • In case MyCDRHelp.com is unable to deliver an order placed by customer; MyCDRHelp.com will issue full refund against that order within 12 hours.
  • If you notice that you were charged twice, and you receive two receipts from the payment processing system (that is, 2CHECKOUT, PAYPAL, CCAVENUE or other payment method), do not hesitate to contact us. Forward both receipts to our email [email protected] or contact with out 24 x 7 live chat operators. The extra payment will be refunded in full within the shortest possible time.
  • We always do our best to assign the most appropriate expert to work on your CDR, RPL and KA02 Report; however, it is still possible that on rare occasions, the expert is not found. If this does occur, we will refund your full amount within 12 hours.
  • Although our success rate is 100% but still in rarest of the rare case, if you get Negative assessment by Engineers Australia, ACS or Engineers New Zealand, we will refund 25% amount within 2 days(T&C).Also, your CDR would be valid for the next 10 months from the date we deliver the full order. If you will share your feedback after 10 months, we wont be able to help as keeping the docs for so many months without submission may result in plagiarism.
  • MyCDRHelp.com does unlimited corrections if needed for your CDR, RPL and KA02 report.