For the unit title “Managing Project Quality”, I reviewed the learning outcome and noted that the duties which I performed during my job as Project Manager at “ABC Company” were same as that of the learning outcome. My duties mainly preparing and recommending proposals to update or change methods and procedures, workflows, job functions and resolve project as well as organizational issues.
Situation - As a Project Manager at ABC Company, I was also responsible to evaluate project issues and sorted them accordingly whenever required.
Task – I was required to assess the organizational readiness for alteration as well as identifying and analyzing the risks arising from proposed alterative initialization from Xyz client.
Action – During execution of planned project activities for sorting the project quality issues, I made sure conform to the requirements and meeting satisfaction of customer. I prepared the project documents in which I mentioned the issues faced and how I along with the team sorted them related to quality. Furthermore, I learnt to analyze project issues in numerous projects. I evaluated the risks associated at the planning phase of the project which was particularly for creation of a risk reduction strategy and it allowed responding to the faced identified risks and issues. Further. I also learnt to develop techniques for maintaining and managing quality in the overall project processes execution.
Response – I executed the project process which included specifying size and following defined characteristics. However, it was difficult to control small factors which could cause the project to differ in slight manner from the set measurement. The factors included obtaining measurements which were higher than mandatory. There were various factors evaluated which had direct impact on the process and it was tend to offset each other with obtaining results.
Situation - As a Project Manager at ABC Company, I encountered a situation that corresponded to this learning outcome.
Task – I was in charge of a war-on-waste project to reintegrate swapped out materials from a previous project to reduce congestion on the 3G network. As part of my role, I must form a team with resources from respective functional departments and lead them toward devising and implementing the best solution to achieve the project deliverable.
Action - I acted by surveying for 48 hours to introduce the project, identify resources from functional departments with high problem-solving skills who showed strong interest in taking up the challenge through their responses. I negotiated the resource release with the respective functional managers and then facilitated several brainstorming sessions that created process maps and Ishikawa diagrams on potential issues. During the brainstorming sessions, I accorded each team member 5 minutes to share their ideas or improve on already shared solutions while I put them up on the board. Using the skills and tools I learned during six sigma training, I led the team, using failure mode and effects analysis to mitigate or eliminate the likelihood of a problem occurring. I made sure to keep an open-door policy and encouraged the team to share their ideas no matter how awkward it might be. During the pilot phase, I took a back seat and allowed the team to follow the already set plan and gave them the control to tweak the plan as required with the team’s buy-in. As part of the plan, a retrospective happened at the end of each phase and lessons learned were beneficial in the next phase of the project. This process ensured continuous improvement in the implementation.
Response - The project, tagged a success by the management as it saved the company a Capex of about $1m. However, the project’s most distinguished achievement is creating a turnkey deployment process of recycling swapped out materials using a self-organizing team with diverse functional resources. The team members were rewarded with bonuses at the end of the financial year, and further participated in similar projects in the new financial year.
Situation - As a Project Manager at ABC Company, I faced a situation in which there was the requirement to formulate inputs before proposing the solution.
Task – There was the task assigned related to executing the change management strategies depending on the assessments of the client and stakeholder requirements, environment and the desired future state.
Action - I was responsible for inputs formation into numerous project quality processes. I followed the quality management process which consisted of defined processes. I planned quality being the first and it was followed by the quality assurance steps and executing the quality control. I followed leading edge theories in this regard where the emphasis was made on errors prevention rather than execution of inspecting activities. I accordingly responded to the address the business challenges and technologies for understanding the business requirements. I conducted qualitative and quantitative analysis of the proposed solution. Further, I participated in the business development activities of Xyz.
Response – I successfully reviewed the organizational readiness for change as well as to identify and analyse the risks arising from proposed change initiatives from Xyz clients. I prepared and recommended proposals to update or change techniques and procedures, workflows and job functions and resolving organizational issues.
Situation – While working as Project Manager at ABC Company, I faced scenario in which there was the requirement of evaluating key factors which had direct influence on the project quality.
Task – The task was assigned to me in which I was required to maintain the quality of the project with identifying the key factors which had direct impact on it.
Action – I evaluated and analyzed the three major factors and these were timely user involvement, clear user requirements and executive management support. There were other success criteria but these three elements together brought the success chances much higher. Furthermore, I analyzed the factors which had direct impact on project quality. I prepared an act cycle which was fundamental for achieving the set project quality. I prepared an overall plan which included a plan of managing the activity with maintaining quality standards. I noted that the quality was the factor for the survival and success of project. It played a significant role in beating the competition and attracting more clients by consistently delivering the quality throughout the project.
Response – I managed to review the quality aspects and followed the guidelines accordingly which were set from an initial project stage. It overall resulted in getting the targeted results with keeping the quality at utmost priority.
Situation – During my professional tenure as Project Manager at ABC Company, I faced situation in which there was the requirement raised for maintaining quality aspects in the work.
Task – There was the task assigned during the project in which managing quality was really required to maintain for getting efficient work results.
Action – I did the appropriate tools development and methodologies for managing processes quality. I followed quality management aspects and it was linked with complementary practices for emphasizing and achieving the customer satisfaction. I maintained quality which led towards customer satisfaction and made quality management aspects which was for making sure that the project met the requirements. Specifically, I utilized cause and effect diagram which assisted significantly in obtaining the defect root cause. There was relationship obtained between the problems results and the problems root cause. I reached the primary and secondary causes of the issues with following the technique and evaluated the associated possible solutions in this regard. Furthermore, I developed control charts which measured processes results over time and displayed the results in graphical format. I utilized control charts for determining whether the process variances were in control.
Response – I achieved the project outcomes under the guidance of senior management and each aspect was clearly defined and responded which ultimately brought towards getting the set work results.
Situation – During my professional tenure as Project Manager at ABC Company, I faced situation in which there was the research required to opt for the best adopted methodology in the project.
Task – During my professional tenure as Project Manager at ABC Company, I faced situation in which there was the research required to opt for the best adopted methodology in the project.
Action – I worked on evaluating the methodologies during project management for effective execution. Consistently, I reviewed inputs and observed outputs which had direct impact on the stakeholders with further following the definite communication management processes while executing my duties at “ABC Company”. For example, while working on the project, there were two methods which could be utilized and it was my responsibility to select the best option. I opted qualitative analysis over quantitative analysis as the most effective work results were required to achieve.
Response – The work outcomes were achieved with consistent coordination made with the team members for planning methodologies and obtaining the set objectives.
Situation – While working as Project Manager at ABC Company, I evaluated situation in which there was the research needed for opting the best inputs and getting the required results with following the communication management processes.
Task – I was mainly deputed to deal with setting input variables during project analysis and communication pattern was set and followed for achieving the optimum work results.
Action – During activities execution at “ABC Company”, I made usage of various tools and method for getting effective work results. I followed the processes which included meeting requirements for ensuring timely completion. There was collection, creation, planning, retrieval, storage, control, monitoring, and management with the project information ultimate disposition. I spent time mostly interacting with team members and stakeholders. I executed effective communication which created a bridge among diverse stakeholders with following an organizational backgrounds with different expertise level and perspectives and interests. I defined and executed communication management process in which stakeholders agreed on communications management plan and it was followed with ensuring to following the communication guidelines. I worked on the controlled communication plan which included evaluating project performance, costs, risks and others. I executed controlled communication which streamlines project management and saved overall time.
Response – The associated project outputs were achieved with using the inputs and tools with methodologies which overall assisted in gaining the defined work results.
Situation – During my work tenure as Project Manager at ABC Company, I faced situation in which I was required to formulate the project scope with defining the technical aspects to stakeholder for gaining the confidence.
Task – I was particularly associated with implementing the project analysis and management with setting the boundaries of the project and worked accordingly to meet the expectations of stakeholder.
Action – While executing project activities at ‘ABC Company’, I defined the business requirements and obtained expected results with identification of constraints that specifically limit the team options for situation development. There were list of assumptions made for controlling the team and identified business processes which had direct impact on the project. Further, I identified internal and external entities with which project team interfaced. I was responsible for formulating a technique particularly resulted in gathering requirements of stakeholder which was followed with analysis and execution. I followed the systematic identification with planning, analysis and implementation of actions specifically designed for influencing stakeholders. There was defined strategy followed for identification of the requirements and addressed various issues during ensuring for meeting the appropriate business requirements.
Response – The results were achieved with consideration made of the project scope and these were directly linked with getting the efficient work results within the defined timeline.
Situation – While working on the project as Project Manager as ABC Company, I was required to prepare and execute project activities relied on the set business case and getting results.
Task – I was particularly linked with analyzing the business cases relying on the expected benefits and outcomes.
Action – I prepared business cases which included defining advantages and outcomes with implementing key decisions which was a worthwhile endeavor. I supported the objectives of the organization and provided assistance for the digital materials in an economical and sustainable manner which assisted in reconciling the difference between short to mid-term funding commitment cycles. I ensured that an investment was justified in setting strategic direction of the organization and the advantages which were delivered. It included context, costs, advantages, and an options set for key decision makers. It also set on obtaining success which was measured for ensuring that improvements were delivered.
Response – Outcomes were achieved with following the business cases and achieving the defined results following the associated guidelines.
For the unit title “Project Risk Management”, I reviewed the learning outcome and realized that it was same as that of my duties which I performed at “ABC Company” under my role as Project Manager, I identified the associated project related risks and evaluated them appropriately for mitigating the issues with definite qualitative and quantitative strategies. I was also responsible for development of creative risk response plans in case of an emergency which further led towards comprehensive risk management plan development.
Situation – During my professional tenure at ABC Company, there was situation faced in which stakeholders instructed project director to identify the associated risks and sorted them accordingly.
Task – The task was assigned to identify and evaluate project risks during project and worked on them to minimize all the possible risks during work activities execution.
Action – I learnt to identify project-related risks. I evaluated the project associated which could endanger the risks and it was particularly for managing activities. There were steps taken for avoiding the odds to be executed during project activities. I created consistent objectives and task dates were defined for each phase with the team working on it. I also considered cost risk which was most common risk as it indicated the highest threat to businesses. I made sure to stay within budget which was crucial for business for making adequate profit. During preparation of the rollout improvement plan, I conducted risk assessment for ensuring regular follow-up and meeting the objectives. I provided inputs towards network future expansion requirements based on traffic forecast, and supported the planning, designing, capacity dimensioning, and network optimization of the transport network to support mobile and fixed back-haul traffic.
Response – The outcomes were achieved with mitigating the risks associated with the project and it overall enhanced my confidence in executing the project activities effectively.
Situation – During my professional tenure at ABC Company, there was situation faced in which stakeholders instructed project director to identify the associated risks and sorted them accordingly.
Task – I got the task for evaluating the qualitative and quantitative methods for project risk analysis.
Action – I conducted qualitative risk analysis which prioritized the obtained project risks utilizing a pre-defined rating scale. The risks were scored based on their occurrence likelihood. I worked on prioritizing qualitative risk analysis which included handling risks utilizing a pre-defined rating scale. I ranked the probability on a zero to one scale. I defined the impact scale in an organized manner and it included budgeting, quality, or schedule. I also included appropriate risks categories and these were either effect-based or source-based. I conducted quantitative risk analysis which was for the highest priority risk during which quantitative rating was assigned for development of a probabilistic project analysis. I learnt the qualitative and quantitative approaches to analyze project risks. I conducted qualitative risk analysis which was tend to be subjective and it focused on risks identification for measurement of both the likelihood of specific risk event occurring during the defined work life cycle. The impacts were also analyzed which were on the overall schedule. I followed the function which was for determining severity and results were recorded in a risk assessment matrix for communicating outstanding hazards to stakeholders.
Response – The project results were achieved with optimum evaluation made of both the qualitative and quantitative risks associated with the project.
Situation – During my professional tenure at ABC Company, I faced the situation in which there was the requirement raised related to the preparation of routine and creative risk sorting and planning.
Task – I was assigned the task for preparing routine and creative risk response plans.
Action – I prepared routine and creative risk response plans which included mitigation plan. This was particularly for preparing an action plan which caused as little damage as possible to the project. I also transferred the information appropriately with the team members for preparing the plan and accepting the most convenient solution with keeping alternatives in consideration if required later. I prepared the risk response plan which included determining methods for reducing threats to the project and also associated opportunities for enhancing the impact. I worked on elimination of the threats before these occurred. Also, I worked on ensuring that opportunities occurred with reducing the probability and threat impacts with enhancing the probability and opportunities impact.
Response – The outcome of the project was achieved with successfully creating routine and creative risk response plans throughout the project.
Situation – The situation was faced during my professional tenure at ABC Company in which the requirement was raised to prepare comprehensive risk management plan.
Task – I was assigned the task for preparing the comprehensive risk management plan as it was the fundamental requirement in the project.
Action – I developed risk management plan which was comprehensive guide for authentic project execution. For example, during the project which I did for the company, there was requirement to prepare contingency plan which included balanced mitigation investment against the advantage for the project. It included development of an alternative technique for achieving the project objectives when a risk event was identified with obtaining the desired results. There was risk consequence defined with the consideration made of what was at stake along with the urgency level and magnitude of the project. I estimated the risk probability which was as accurate as possible and allocated team as appropriate. There was proportionate time and energy amount applied for planning, monitoring, and responding to a risk. I considered various potential risks which was from likelihood and it was from low, moderate, and high risk with impacts were from low, moderate, and severe.
Response – Significant work results were achieved with implementing comprehensive risk management plan and it resulted in gaining the defined results.
For the unit title “Project Integration and Procurement Management”, I reviewed the learning outcome and realized that it was same as that of my duties which I performed at “ABC Company” under my role as Project Manager, I worked on assessing and addressing issues related to project procurement which was a project settings variety along with meeting global environment.
Situation – There was situation faced in the project in which procurement issues were required to sort using defined work skills.
Task – I was assigned the activity for executing and sorting the project procurement issues with various project settings.
Action – I evaluated the associated factors which had direct impact of the decisions regarding contract pricing and maintaining the contract type with correct process selection. Further, I did recognition of the information systems value and contribution to project procurement particularly linked with the e-procurement application. I further learnt to evaluate technical, ethical, managerial, legal and regulatory requirements for the project. I prepared RFI, RFQ and RFP with further interpretation made of the associated factors for an agreement negotiation, development of negotiating methodology with managing contract claims. I followed the project procurement cycle which reflected the procurement activities from the decision to purchase the material through to the bills payment and closing of procurement contracts. I selected the concepts and contract methods for each purchased goods type. I prepared requests for quotes and requests for proposals with evaluating partnership opportunities.
Response – Adequate project outcomes were achieved with obtaining the defined results within the specified timeline.
Situation – The situation was faced while implementing the project and analyzing the critical factors which had direct impact on buyer/supplier decisions.
Task – There was activity assigned for sorting and executing the activities which included contract pricing and selection of the proper contract type.
Action – I did contract management which was for ensuring that all parties carefully met the contract guidelines and this included following respective obligations as effectively and efficiently as possible. It included delivering the business and operational outputs needed from the contract and getting value for money results. Further, it protected the parties’ right with ensuring needed performance when circumstances altered. I applied same steps which I did while managing project and it included following unique goal, consuming resources and having a defined initial and end date. This even needed coordination and planning of associated activities along with documenting the aspects in a contract file throughout the process. I effectively monitored and documented performance which was relied on organization goals.
Response – Thorough research was made on the associated work factors which ultimately led towards achieving the defined results.
Situation –There was situation raised regarding the information systems value and contribution recognition particularly associated with the eProcurement application.
Task –An activity was assigned during the project for providing value and contributing to the information system for project procurement.
Action – In business, E-procurement was gaining popularity and its advantages specifically encourages its adoption for numerous areas including IT purchases. I sorted the issue associated with assessing the value linked with e-procurement which was addressed in the project. I understood e-procurement and identified the six significant drivers for e-procurement adoption and these worked as the pillars of the proposed value assessment technique. There was developed methodology applied to real cases for verification and validation followed with robustness. Furthermore, I developed models which took into account the IT purchases peculiarities. It also raised thorough research opportunities for other purchasing categories.
Response –There was eProcurement done successfully with following the supplier bidding models available for projects.
Situation – The situation was faced in the work in which there was the requirement raised to prepare RFQ, RFI, and RFP.
Task – There was task assigned for evaluating the technical, ethical and managerial requirements for the project.
Action – I worked on setting ethical principles which included guiding personal or team behavior. There was defined philosophy followed and it was referred to as moral theory, ethical theory, moral philosophy, and philosophical ethics. I executed ethical decision making process which was for assessing the moral implications of the defined action course. I followed the ethical or moral dimensions for defined reason and it included evaluating an effect on others. There were own ethical and moral beliefs followed with drawing issues including sorting difficulties faced during the project. I worked on creating a better and appropriate ethical environment for the project. Further, I made sure to promote an ethical climate in an organization which was the key component in addressing various issues faced during the project.
Response –Associated work results were achieved with getting the associated work outcomes within the set work tenure.
For the unit title “Project Scheduling and Control”, I reviewed the learning outcome and realized that it was same as that of my duties which I performed at “ABC Company” under my role as Project Manager, I was able to demonstrate my expertise in project scheduling, budgeting and development. I always made sure to follow strict project timeline and cost deputed to the project. I significantly demonstrated expertise and experience in consistent controlling and monitoring against the schedule baseline and the cost. I applied and followed critique traditional costing and scheduling methods with evaluating the failure analysis which had vital role in gaining the work results.
Situation –During my professional tenure at ABC Company, there was situation faced in which stakeholders instructed project director to identify the associated risks and sorted them accordingly.
Task –The task was assigned for creating and managing cost and time during project which led towards gaining the correct work results.
Action –I executed the project activities which included managing cost needed for procuring the needed products, resources, and services for delivering the work successfully. For instance, while doing the project, I started cost estimation from land acquisition cost, materials cost, labor cost, administration cost, and other direct and indirect costs. Throughout the project life cycle, there was cost fixed and would not alter from quantity, time or other associated factors termed as fixed cost. I prepared fixed cost status in the software project and completed all the licenses accordingly.
Response –The defined project outputs were achieved with consistently managed cost and time throughout the project tenure.
Situation –There was situation faced while employed at ABC Company in which there was the requirement faced to develop baseline budget and project schedule.
Task – There was task assigned for development of baseline schedule with budgeting as it was assigned from project director.
Action –I managed team responsible for providing detailed SOW for new projects, review vendor response to SOW, RFPs and RFQs, and actively monitoring the technical aspects of project procurement processes. I performed ad-hoc financial analysis and presented outcomes to Executive Management committees – budgeting, profitability analysis, fixed and variable cost assumptions, working capital, and cash flow analysis. I proposed orchestrated vendor solution evaluation and equipment selection, and responsible for day-to-day vendor management and overseeing project plan preparations, progress monitoring and tracking for delivery compliance. I provided inputs towards network future expansion requirements based on traffic forecast, and supported the planning, designing, capacity dimensioning, and network optimization of the transport network to support mobile and fixed back-haul traffic.
Response –The project results were accomplished with consistently demonstrating the baseline schedule with defining the overall budget which assisted well in gaining the set results.
Situation – The scenario was faced in which the requirement was faced to monitor and control the cost against the set budget.
Task –The task was assigned for preparing the plan to monitor and control the cost against the set schedule baseline.
Action – I executed the effective cost controlling which was the approved cost performance baseline management with the alterations made to that baseline. With progressing the project, I along with the team was able to develop and forecast the estimation for completed work activities. These differed from the original values but then I cut down the operational cost further to meet the expected set budget. I followed earned value management technique which worked in conjunction with manual forecasting of the needed estimation at completion cost. The common technique was manual and bottom-up summation from the project team and project manager.
Response –The project results were accomplished with consistently demonstrating the baseline schedule with defining the overall budget which assisted well in gaining the set results.
Situation –There was scenario faced regarding the costing and scheduling methods related to the war-on-waste project.
Task –I was assigned the task for executing schedule and costing methods for war-on-waste project which was fundamental during the activities execution.
Action – I set the project overall cost while coordinating with senior management and worked on meeting the deadlines. For instance, as a project manager, I was assigned the responsibility to allocate time and resources in an efficient manner for managing costs and keeping the project on its track. I along with team kept on track and consistently communicated with team members, particularly when sorting complex activities. During cost controlling, I made sure to set original budget, approved cost, compared the actual and forecasted cost and committed costs. I did project scheduling which was as adequate as cost budgeting as it assisted in determining the timeline, resources required and delivery aspect of the project. I was properly dictated the tasks, money and effort needed for completing the project.
Response –The critical results were achieved with defining the costing methods required during the implementation of war-on-waste project.
For the unit title “Information Systems Challenges in Management”, I reviewed the learning outcome and realized that it was same as that of my duties which I performed at “ABC Company” under my role as Project Manager, I formulated the defined contribution with meeting the national and international standards. I specified the set contemporary issues in the IS management I always addressed the ethical and societal issues. I organized communications with information management professionals related to addressing the technological issues.
Situation –The situation was specifically based on addressing the societal and ethical concerns during the project for effectively obtaining the project results.
Task –I was specifically assigned the project to address the ethical concerns in the work to gain efficient work results.
Action –In the project, I prepared an Information Communication Technology (ICT) which was particularly a new ethical concerns regarding the personal privacy protection, intellectual property protection, acceptable access, user responsibility, and information usage, piracy and software licenses. I set decent ICT policy which was particularly for considering various associated issues. The ethical issues were addressed and dealt with them as an individual or an organization. It provided ethical concept information with the technological advancement responsibility from the ethical concern. It included discussing information rights, privacy, and intellectual property rights with maintaining an ethical policy.
Response –The outcomes were achieved with addressing and following the ethical gains which ultimately led towards achieving the specified project results.
Situation –There was situation arise related to sorting and handling contemporary issues in the management of the project.
Task –I was assigned the task to sort the issue with applying fundamental practices in the domain which included evaluating the project activities and getting the results.
Action –I oversee various challenges regarding the communication and productivity. I recognized the challenges and addressed accordingly for gaining confidence of stakeholders and led the team members. I faced and sorted the most common challenges which included consistently reviewing processes and procedures within the company for overall enhancing the efficiency. I performed workflow analysis as it was required for reviewing current systems and restructured weak areas. Another method was based on evaluating and asking questions and obtaining solutions to the issues wherever required. I conducted one-on-one meeting which provided best opportunity to reestablish working hours and expectations related to the productivity of work. I also overall enhanced the communication frequency for ensuring employees what exactly to expect and when to provide when completing the required objectives. I also redefined standards which reinforced team purposes and objectives.
Response – All the work outcomes were achieved with gaining the adequate results and overcoming the contemporary issues in the project management.
Situation –The situation was specifically based on addressing the societal and ethical concerns during the project for effectively obtaining the project results.
Task –I was specifically assigned the project to address the ethical concerns in the work to gain efficient work results.
Action –In the project, I prepared an Information Communication Technology (ICT) which was particularly a new ethical concerns regarding the personal privacy protection, intellectual property protection, acceptable access, user responsibility, and information usage, piracy and software licenses. I set decent ICT policy which was particularly for considering various associated issues. The ethical issues were addressed and dealt with them as an individual or an organization. It provided ethical concept information with the technological advancement responsibility from the ethical concern. It included discussing information rights, privacy, and intellectual property rights with maintaining an ethical policy.
Response –The outcomes were achieved with addressing and following the ethical gains which ultimately led towards achieving the specified project results.
Situation –There was situation faced when executing project and it was required to follow prospect communication during the project for obtaining results.
Task –I was particularly assigned the task to execute work activities and discussed aspects with the team members to gain results.
Action –In the project, I followed effective communication practices among team members with the purpose of delivering, understanding the message and receiving information successfully. It was the information process sharing aspects among team members and communicated in the least possible manner with getting the set work results. There was logical conclusion set with defining aspects and communicating with team members that included the obtained information with taking action wherever required. I communicated without the fear of outrage and consistently communicated with the team members for better engagement. There were productive aspects analyzed with eliminating misunderstanding, questions and ambiguities.
Response –The associated work outcomes were achieved with obtaining the set work results with higher efficiencies within the defined tenure.
Situation –During my work tenure with ABC Company, I faced the situation in which there was the requirement raised to apply and follow ICT skills.
Task –I was specified with the task to execute the project activities following the ICT principles as these were required to achieve the set project results.
Action –While executing the project activities, I conducted research, planned, designed, wrote, tested, and provided advice with further improving information technology systems, software, hardware, and other related concepts for defined application. Also, I was able to analyze the data and recognized patterns and trends. I contributed to the organization’s business plan preparation with analyzing business requirements and followed design related processes. I worked on supporting digital transformation with identifying areas for improvement in business processes. I provided possible ICT solutions which was compliant with the defined ICT strategy. Further, I developed business case which was linked with the proposed solutions and analyzed needed information and documents. I developed plan for operations continuity.
Response –The outcomes were achieved with consistently following the ICT principles and it overall resulted in gaining an efficient work results.
